⭐ 1/5
Very disappointing experience with K-Edge customer service. I purchased this adapter for my Epic 9, but once I received it, I realized it simply didn’t make sense for my setup.
I contacted K-Edge and clearly explained that the product was never used and remains in perfect condition. Instead of addressing what I actually told them, I received a response saying they couldn’t resell a “used product.”
That’s exactly the problem: the product was never used.
I would have expected a company like K-Edge to actually read the customer’s message and evaluate the situation fairly rather than send what felt like a generic response and ignore my clarification.
The product itself may work perfectly for other setups, but based on my experience, I would strongly recommend checking compatibility very carefully before purchasing, because if it doesn’t work for your setup, the return/customer-service experience may be frustrating.
